
29-05-2012
Quote:
Originally Posted by WhiteTiger
I think the National Aquarium in Baltimore (near where I live) is one of the best but IMO has been suffering recently from bad management decisions. Most recently, the elimination of the extremely popular dolphin show and raising admission prices totally baffles me. It will be unpopular and will hurt the aquarium’s attendance.
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I'll just re post what I conversed with snowleopard about in another thread.
The National Aquarium ending its dolphin shows were in response to two problems. First, on peak summer days only about 50% of the visitors were able to see the dolphin show. Second, dolphin show times forced people to leave the one way traffic pattern of the aquarium building to get to the show which caused headaches for both staff trying to direct people and visitors trying to find their way. Now, the next exhibit named Dolphin Discovery allows guests to come and go as they please from the amphitheater. At scheduled times, trainers will do a "behind the scenes" look at how and why dolphins are trained, certain dolphin behaviors, and the care these animals need. Overall, the atmosphere is much more relaxed, especially for the dolphins and it allows visitors to interact more with the dolphins and staff. It really is a nice experience and doesn't have any of that corny crap associated with dolphin shows. Now, its more practical, educational, and scientific.
This new exhibit is part of the National Aquarium's effort to engage more people with the amazing animals at the aquarium. With over 40 presentations and feedings a day, the new experience will hopefully engage the thousands of guests which visit the Aquarium.
These new changes are all in response to visitor feedback. Last summer during the suspension of the dolphin shows due to loss of the two dolphin calves, visitors loved the open amphitheater feel. As mentioned above, the whole experience proved to more relaxing and enjoyable. The prices were increased to compensate for the loss of the dolphin show and it still remains an affordable family destination.
As for the management, the National Aquarium Institute received a new chief executive officer named David Racanelli last summer to replace the retired David Pittinger. Mr. Racanelli has had plenty of experience in the aquarium world having oversall the construction and early years of the Florida Aquarium in Tampa. He has worked at the Monterey Bay Aquarium, a number of conservation organizations, and has even worked for Google to help launch Google Ocean.
The National Aquarium will continue to change in order to offer guests interactions and educational experiences which will, as the mission says, "to inspire conservation of the world's aquatic treasures."
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