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AOL email addresses

Discussion in 'Announcements' started by Simon Hampel, 5 Feb 2013.

  1. Simon Hampel

    Simon Hampel Administrator Staff Member

    18 Oct 2003
    Sydney, Australia
    Over the years we have had a lot of difficulty getting email delivered to AOL email addresses - checking our delivery logs it seems that the AOL mail servers regularly become unreachable, which causes a general failure of mail delivery.

    Our outbound mail delivery provider automatically blocks access to addresses which are bouncing to prevent reputation problems - repeated attempts to deliver email to a bad address can lead to ISPs blocking you for suspected spamming.

    As such, we have set the system to automatically restrict users accounts where their email address is bouncing emails back as undeliverable to alert users to a problem and to prevent further attempts to deliver email which might cause us reputation problems.

    AOL seems to be the worst offender here, with regular outages that cause problems for multiple users.

    Because of the amount of work it causes us, we may actually be forced to prevent users from using AOL addresses at all on the forums - although we haven't yet taken that step.

    We strongly recommend that if you use an AOL email address, you consider changing it to a different provider to help prevent problems with your account. We generally find that Gmail addresses work well as a suggested alternative.
  2. BeardsleyZooFan

    BeardsleyZooFan Well-Known Member

    24 Jul 2011
    CT, United States
    I reccomend the change from AOL to another email provider greatly. 3 times my account was deactivated because of email problems due to AOL. I switched to Gmail about a month ago, and everything's running smoothly now.