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Closed Editing Avatar (Windows 8)

Discussion in 'ZooChat Community & Website' started by WV Zoo Volunteer, 6 Aug 2015.

  1. WV Zoo Volunteer

    WV Zoo Volunteer Member

    Joined:
    5 Aug 2015
    Posts:
    20
    Location:
    United States
    I've tried again and again to change the avatar picture, and it just will not work. I'm assuming this has to do with the insanely clunky Windows 8. Clicking the "browse files" option does quite literally nothing, and when I resort to using a URL, it tells me the file is invalid.

    I've searched for people with similar issues, but come up empty handed. Does anyone know how to help?
     
  2. savethelephant

    savethelephant Well-Known Member 5+ year member

    Joined:
    12 Jan 2015
    Posts:
    1,186
    Location:
    New York
    Perhaps it is the size? The picture must be no more than 80 by 80 pixels or 19.5 kb. There are web sites where you can downsize images which is how I got my avatar.
     
  3. WV Zoo Volunteer

    WV Zoo Volunteer Member

    Joined:
    5 Aug 2015
    Posts:
    20
    Location:
    United States
    The image fits within the size contraints. I just don't get the option to browse for it or select it.
     
  4. Macaw16

    Macaw16 Well-Known Member 5+ year member

    Joined:
    28 Feb 2015
    Posts:
    923
    Location:
    Yorkshire
    Have you tried contacting Microsoft, as they might be able to help?