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Discussion in 'ZooChat Community & Website' started by savethelephant, 1 Mar 2015.

  1. savethelephant

    savethelephant Well-Known Member 5+ year member

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    12 Jan 2015
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    1,186
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    New York
    Hello there, just need a little help here. By the Philadelphia zoo gallery I uploaded pictures, but the view count, short description, etc... are all to the right side in the first page going off the screen. But by the next page it's fine which have around 3-4 of mine with the rest of other users.
    All help appreciated!
     
    Last edited: 1 Mar 2015
  2. Chlidonias

    Chlidonias Moderator Staff Member 15+ year member

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    New Zealand
    looks fine to me. Sometimes bugs in the thumbnails mess the page up temporarily.
     
  3. lowland anoa

    lowland anoa Well-Known Member 5+ year member

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    Looks fine to me as well. Try resetting the page, maybe?
     
  4. LaughingDove

    LaughingDove Well-Known Member

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    Oxford/Warsaw
    I occasionally get this exact same error. Just wait 5 or 10 minutes and then re-load the page, it then fixes itself for me.
     
  5. savethelephant

    savethelephant Well-Known Member 5+ year member

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    well it didn't work but thank you anyway. I'll just have to deal!:eek:
     
  6. Simon Hampel

    Simon Hampel Administrator Staff Member 20+ year member

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    Sydney, Australia
    Problem fixed.

    Occasionally the thumbnails for photos don't get created correctly when you upload them - the "missing photo" error is what causes the images to all be out of alignment in the gallery.

    We do have a maintenance routine which can fix recently uploaded photos - but it is very resource intensive and so we don't run it all the time.

    If you do notice this happening in the gallery - please do report it exactly the way was done in this thread (or send an email to [email protected]).

    Thanks!
     
  7. savethelephant

    savethelephant Well-Known Member 5+ year member

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    Thank you very much Sim it's fixed now.