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Open HELP! Trying to upload a video.

Discussion in 'ZooChat Community & Website' started by Benosaurus, 29 Jul 2018.

  1. Benosaurus

    Benosaurus Well-Known Member 10+ year member

    Joined:
    9 Aug 2013
    Posts:
    1,013
    Location:
    West Midlands, UK
    I'm trying to upload a short video to the UK Wildlife gallery.

    The video is only 20 seconds long and well below the 50MB maximum file size.

    It is an mp4 file.


    Whenever I try to upload the video I get an error message saying, 'The uploaded file does not have an allowed extension'.

    The trouble is that..
    1). It does not tell me what extensions are allowed.
    2). I do not know how to convert the video from an mp4 to whatever I need to convert it to in order to upload it.

    Any help greatly appreciated.
     
  2. littleRedPanda

    littleRedPanda Well-Known Member

    Joined:
    22 Sep 2014
    Posts:
    2,156
    Location:
    Wicksteed is not a zoo
    i don't think videos can be uploaded at the moment .... I tried a short while back and found a message relating to it in the help section
     
  3. Benosaurus

    Benosaurus Well-Known Member 10+ year member

    Joined:
    9 Aug 2013
    Posts:
    1,013
    Location:
    West Midlands, UK
    I thought you could these days. I thought I'd seen someone post a video in the recent past.

    If it's not possible then it's strange that the option is there.
     
  4. TeaLovingDave

    TeaLovingDave Moderator Staff Member 10+ year member

    Joined:
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    Location:
    Wilds of Northumberland
    The option was disabled by @Simon Hampel a few months ago whilst he works through some background issues.
     
  5. Benosaurus

    Benosaurus Well-Known Member 10+ year member

    Joined:
    9 Aug 2013
    Posts:
    1,013
    Location:
    West Midlands, UK
    Ah ok thanks. Hopefully we get notified once the option is enabled again.